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Local restrictions - provision of cross-border services
Swissquote Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). Swissquote Ltd is not authorised by any US authority (such as the CFTC or SEC) neither is it authorised to disseminate offering and solicitation materials for offshore sales of securities and investment services, to make financial promotion or conduct investment or banking activity in the USA whatsoever.
This website may however contain information about services and products that may be considered by US authorities as an invitation or inducement to engage in investment activity having an effect in the USA.
By clicking “Continue”, you confirm that you have read and understood this legal information and that you access the website on your own initiative and without any solicitation from Swissquote Ltd.
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If you experience any issues, please get in touch with us.
You will find our contact information on our Contact us page.
We do our best to resolve problems as soon as you get in touch with us. When that is not possible, we will fully investigate all the details of your complaint and aim to come to conclusion quickly, keeping you updated in the process.
If, after we have done everything we can to help, you are not satisfied with our final response, or if eight weeks have passed since you first raised your complaint, you can refer it to the Financial Ombudsman Service. You have six months from the date of our final response to refer your complaint to them. Their contact details are:
The Financial Ombudsman Service
Exchange Tower, London, E14 9SR
If you live outside the United Kingdom or if you prefer not to deal directly with the Financial Ombudsman Service, you may be able to submit a claim through the European Online Dispute Resolution Platform. For more information please visit http://ec.europa.eu/odr.